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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE REGISTRERING YOUR SHIPMENT WITH CLICKSHOPUSA.LK. By registering you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not register. CLICKSHOPUSA.LK may modify these Terms and Conditions at anytime.

CLICKSHOPUSA.LK, is engaged in the international forwarding of packages and services incidental or additional thereto. All shipments are subject to these terms and conditions.

CLICKSHOPUSA.LK reserves the right to route the shipment in any way CLICKSHOPUSA.LK deems appropriate.

CLICKSHOPUSA.LK may engage subcontractors to perform services and contracts both on its own behalf and on behalf of its servants, agents and subcontractors each of whom shall have the benefit of these terms. No such party has the authority to waive or vary any of these terms. All packages covered under a single CLICKSHOPUSA.LK registration shall be considered a single shipment. A shipment may be carried via any intermediate stopping places that CLICKSHOPUSA.LK deems appropriate.

Unless otherwise agreed in writing prior to the tender of the shipment, the service to be provided by CLICKSHOPUSA.LK is limited to receiving, transportation, customs clearance where applicable and delivery of the shipment to the address of the consignee as setout by you. You acknowledge the fact that shipments will be consolidated with those of other shippers for transport and that CLICKSHOPUSA.LK may not monitor the inbound and outbound movement of individual shipments at all handling centers.

Commodities Handled and Restrictions on Service
CLICKSHOPUSA.LK offers transportation of general commodities, as usually defined, subject to the following restrictions:

You shall be responsible for the accuracy and completeness of the particulars inserted in the registration of a shipment and for ensuring that all the details of the consignee is clearly and precisely stated in every shipment for transportation and clearing and to comply with CLICKSHOPUSA.LK requirements and applicable laws and regulations.

Prohibited items
The following items will NOT be accepted for carriage by This list includes items, which are prohibited for carriage by any law, regulation and/or statute of any federal, state or local government of any country from, to or through which the items may be carried. For international carriage there may be additional prohibited items specified by the country of may at its sole discretion refuse to carry other items not listed below.

  • Any packages or articles with an actual weight of more than 2000 kilograms or exceed one 40-foot container.
  • Any packages or articles with a value in excess of USD 50,000 (or the local currency equivalent). Packages containing jewelry (not including costume jewelry) having a value of more than USD 500 (or the local currency equivalent) are not accepted for transportation.
  • Packages containing any prohibited article as defined by public authorities, including, but not limited to, articles of unusual value (such as coins, currency, postage stamps, negotiable instruments, money orders, unset precious stones, industrial diamonds), and dangerous goods. Under applicable law, certain goods may only be transported under prescribed conditions and certain goods are prohibited from transportation by air.
  • does not provide service for packages containing live animals, motor vehicles, ships or aircrafts.
  • Antiques, works of art and fine art>
  • Bullion
  • Cash and travellers cheques
  • Complete original and imitation firearms and firearm parts, (includes rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives
  • Dangerous/ hazardous goods including but not limited to flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations.
  • Furs and ivory
  • Human remains or ashes
  • Illegal goods (these are goods which are considered illegal in the origin, the transit points and/or the destination countries and would include but not be limited to pirated goods, counterfeit goods and narcotics)
  • Live animals (including but not limited to mammals, reptiles, birds and fish), Insects, larvae, pupae etc.
  • Clinical and or Biological samples (including but not limited to bodily fluids and tissue samples)
  • Perishable items that require a temperature controlled environment (including but not limited to foodstuffs and flowers)
  • Pornography (whether in printed, film or digital format)
  • Tobacco, loose leaf tobacco products and pre-rolled cigarettes

Deliveries Attempted Two Times Without Extra Charge
Where applicable, if CLICKSHOPUSA.LK is unable to complete delivery of a shipment, a notice will be left at the consignee's address stating that delivery has been attempted. Thereafter, you shall be responsible for picking up the shipment at the nearest CLICKSHOPUSA.LK office. may deliver a shipment to the consignee or the consignee's actual or apparent agent or representative, to the address or location specified in the CLICKSHOPUSA.LK shipping system, to any person present at the address or location specified in the CLICKSHOPUSA.LK shipping system, to a reasonable alternate address or location, in accordance with trade custom or usage, pursuant to's driver release procedures. does not limit delivery of a package or shipment to a person specified as the consignee.

Special Handling of Undeliverable Packages
Shipments refused by the consignee, or which for any other reason cannot be delivered, will be held for 4 weeks by, and will endeavor to contact you for further instructions. You shall be responsible for payment for all extra and incidental services due to such circumstances.

Refusal and Suspension of Service
If it comes to the attention of that any package does not meet any of the above conditions, may refuse to transport the relevant package (or any shipment of which it is a part of) and, if carriage is in progress, may suspend carriage and hold the package. also reserves the right to refuse to provide service, among other reasons, for any package which by reason of the dangerous or other character of its contents may, in the sole judgment of, soil, taint, or otherwise damage other packages or 's equipment, or which is improperly or insecurely packed or wrapped. In addition, reserves the right either to refuse to provide service for any package. may at its sole discretion suspend transportation of any package or shipment if goods are found not to be acceptable for transportation for any reason whatsoever, if cannot effect delivery at the first attempt to do so, if the consignee refuses to accept delivery, or if it cannot collect amounts due from the receiver. You shall be responsible for payment of all charges, calculated in accordance with the then current CLICKSHOPUSA .lk rates, caused by such suspension of transportation, including, but not limited to, forwarding, disposal, or return of transportation charges as well as any duty or tax, if applicable.

You will be responsible for the reasonable costs and expenses of (including storage), for such losses, penalties, taxes and customs duties as may suffer and for all claims made against because your package does not conform with the restrictions and/or conditions in the Items Handled and Restrictions on Service clause above or because of any refusal or suspension of carriage or return of a package or shipment by or any institution or authority pursuant to these terms. will not be liable or responsible for the loss of or damage to any package, the contents of which is not authorized to accept, which states it will not accept, or which has a right to refuse. If suspends service as set forth in these terms, the payer of any transportation charges shall not be entitled to a refund. Acceptance for carriage of any package or shipment that does not accept for transportation or which shippers are prohibited from shipping does not constitute a waiver of any provisions of these terms or the terms set forth on

* does not provide a protective service for the transportation of perishable commodities or commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at your risk for any damage arising from the transportation.

* No service shall be rendered in the transportation of any shipment, which is prohibited, by applicable law or regulations in the origin or destination country, or which may determine, in its sole discretion, to be so prohibited.

Right of Inspection reserves the right, but is not required, to open and inspect any package tendered to it for transportation.

Provisions for Customs Clearance of International Packages
You must provide required documentation for customs clearance in the event the same is required by any authority. By providing required documentation, You certify that all statements and information relating to exportation and importation are true and correct. Furthermore, it is deemed You understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements. When a shipment is tendered to, is thereby appointed as the agent for performance of customs clearance on your behalf, where applicable. is specified as the nominal consignee for the purpose of designating a customs broker to perform customs clearance.

Customs penalties, storage charges, or other expenses incurred as a result of an action by customs authorities or failure by you to provide proper documentation or to obtain a required license or permit will be charged to the consignee along with any applicable duty or tax. The shipper shall be liable in the event of non-payment by the consignee.

The effective rates for services are the Rates as demonstrated in the calculator for the service selected by you, which apply to you and the package and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, additional or nonstandard usage, and any other additional charges referenced in the effective Rate, or those applicable additional rates set out in any customized contracts. To determine the amount of any charge for service, consult the calculator, available at WWW.CLICKSHOPUSA.LK.

Payment for Service
All charges must be charged to a credit card before shipment.

Interruption of Service shall not be liable for any interruption of service including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government or otherwise applicable to the delivery location; a government agency hold; riots; strikes or other labor disputes; civil unrest; disruptions of any kind in air or ground transportation networks; and natural disasters or any other reason beyond the control of

Responsibility For Loss or Damage’s responsibility for any item shall commence upon the item being received by shall refute any liability for goods not received by at its address in the United States of America.

The liability of is governed by and will be limited according to substantive laws and regulations of Sri Lanka. will only be liable for failure to act with reasonable care and skill and its liability shall be exclusively governed by these terms and (save in the case of personal injury or death) limited to proven damages up to an amount not exceeding USD 100.00 per shipment. shall not be liable for any damages arising from's inability, failure or refusal to comply with a request to stop, return or re-route shipment of a package after tender to

Time Limit For Claims
All claims against must be filed in writing with as soon as reasonably practicable and in any event within 14 days of delivery in the case of damage (including partial loss of a shipment) and in the case of delay within 21 days of delivery. In addition, shall have no liability in connection with any shipment unless legal proceedings are brought and written notice of them is given to it within six months after delivery of the goods concerned or, in the case of non-delivery, within two months from the scheduled date for delivery. This term shall not affect any rights you may have under the substantive laws applicable.

Data Protection
You agree that may use any data provided by you to for management analysis and monitoring, supply of customer materials, administration of customer accounts and the advertising of services and products provided by .

Entire Agreement
All shipments are subject to the terms and conditions contained herein and set out on the CLICKSHOPUSA website (

Click Shop USA Refund Policy

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